Monday 13 October 2014

HOW TO SHOTGUN YOUR EVENT USING THESE 5 STRATEGIES


HOW TO SHOTGUN YOUR EVENT USING THESE 5
STRATEGIES
Madeline Thompson and Malikah Williams


click here to view the article
We chose this article because we found that it hit the mark for outlining event marketing strategies. The article covers how to find out what prospective attendees want, and how to create marketing strategies that show an understanding of attendee objectives and how to communicate these objectives well.

The first step, “Use analytics and market segmentation”, is useful as it provides two examples of tools one can use in order to analyze and quantify information about your audience. This step is common amongst other qualified event marketers. For instance, the first step in Preston’s “Five Ways to Make Your Event Stand Out from the Crowd is: Find out what event consumers want that they feel they are not getting and give it to them” (C.A. Preston, pg 22).  Similarly, Allison Saget points out the importance of developing a relationship with the Sales department as they understand their customers and they have done the segmentation. Thus, through the sales department you can find your target audience and treat them well (A. Saget, pg 35).






T
he second step, “Personalize emails”, explains how to research email response rates so you can send out emails to subgroups with messaging that is relevant; and stands out to that segment of attendees. This works in the same way Saget refers to, “…events personalize a company to its customers (A. Saget, pg 13). A personalized email shows customers that the event marketer/company is aware of their needs and makes the effort to meet these needs. In turn, the personal touch can strengthen brand loyalty.



T
he third step, “Make it easy to register”, states that creating a mobile app and a customized event registration page is one of the best ways to increase attendance numbers.  We most definitely agree with this statement.  People are often easily turned off of an event if they have roadblocks during registration.  By facilitating a simple and straightforward method of signing up for the event, event planners ensure a higher number of registrants.  According to cvent.com, “the first element of a successful event is effective promotion through email invitations, automated online event registration and additional integrated marketing efforts, such as an informative event website” (Link to website).  We agree that making registration easy is sure to shotgun your event marketing, but what’s more, we also believe that it is the most economical event marketing method and drives more attendance for planners than any other medium.   The article also says that you should keep your event registration form simple so that it takes less than a minute for someone to complete.  We live in an extremely fast paced environment today, an environment where people do not have the patience or the time to take even 5 minutes out of their day to complete a registration form.  A posting by cvent.com says that “post event data analysis on over 75,000 events shows that planners can achieve up to three times the standard response rate after implementing social network login functionality in the registration process” (Link to website)



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he fourth step, “Leverage the power of social media", talks about the use of social media and how it is crucial to the success of event marketing.  The majority of people today use some sort of social media network and enjoy being active on various social media platforms.  Event planners should use such social media networks to publicize their event.  Also, using social media networks to keep people stimulated and excited about the event will ensure attendance.  Preston outlines five ways to benefit from intercommunication.  “Make your event a virtual experience online for the benefit of attendees and non-attendees alike” (C.A. Preston, pg 4).  Using social media is an easy way to make your event a virtual experience and to ensure that attendees stay intrigued about the event; if the event planner offers people a way of implementing their social network tools into the login functionality then these people will be more likely to use their social networks to promote the event (this is essentially free marketing for the event).











The fifth and final step, “Marketing at your event”, states that marketing for your next event takes place during the current one.  It says that only a fraction of your event attendees are currently on your mailing list or following your social networks, so you should use the event as an opportunity to raise awareness to all other attendees about your brand, get them to sign up for your mailing list and gain followers on your social networks.  Allison Saget says that, “event marketing is all about facilitating, easing, opening, accelerating and shortening the sales cycle” (Saget, 3).  By marketing for future events at your current event, you will be guaranteeing higher attendance numbers at future events.  Higher attendance numbers mean a bigger success at the event.  A successful event leads to quicker sales.  Shortening the sales cycle is, according to Saget, the ultimate goal.




We found the article “How to shotgun your event marketing using these 5 strategies” to be relevant to present day event marketing, as it provides modern technological solutions relevant to today’s attendees.  Please leave a comment and let us know whether you agree or disagree with the strategies in the article and our position taken on the article.

Thanks,


Malikah and Madeline



References

Preston, C.A. Event Marketing: How to Successfully Promote Events, Festivals, Conventions, and Expositions. New Jersey: Hoboken, 2012. Print.

Saget, Allison. The Event Marketing Handbook: Beyond Logistics& Planning. U.S.A: CreateSpace Independent Publishing Platform, 2012. Print.






15 comments:

  1. Great article - thanks for sharing. I like the idea of personalizing emails/letters. I find it to be an effective method and could entice the reader to attend. People are generally drawn to their own names - seeing it in print (or online) in a letter or invitation just confirms they are not a number in a spreadsheet.

    The use of social media is so widespread and common at events that it's important to evaluate what has been done already and what the future holds for other ways to incorporate the use of social media.

    GRACE WONG

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    1. Thanks for your comment Grace! I absolutely agree that it is crucial to evaluate the usage of social media at events. Social media methods are evolving at an extremely fast pace today, and who knows what the future of social media at events will look like. It is exciting to think about where it may take us. Using social media tools at events is very important because it keeps attendees involved and engaged, and therefore keeps them excited about the event

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    2. Hi Grace, thank you for your comment. I myself appreciate the personalization of an invite or letter as it builds a connection. Also I cosign with the idea of being aware of what has been done and overdone with social media. Not only that but ensuring that the use of social media is congruent with the target audience so that it is not just a shot in the dark.

      Malikah

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  2. The use of analytics is becoming more and more useful especially with the ease and availability we have with data and customers. It's no longer about a "gut" feel anymore, but about real tangible results which is great.

    Agree with social media - it's not even an option anymore, you just have to be on it to be considered legitimate.

    I think the last strategy is so key and perhaps most often overlooked - but a well laid out plan should always try to include how they're going to market the next one AT the event. It's almost like a free opportunity is lost if you don't take advantage of it.

    Good article!

    Anita

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    1. Hi Anita, yes there is more access to data and event marketers should really take advantage of that.

      I also agree with the fact that social media is a given and event marketers should be thinking ahead and tapping into the different social media sites used by their target audience.

      You are so right about Marketing at the event being key. IT is important for the event marketers to also find new and exciting ways to bring awareness of the brand to the audience and sign everyone up for mailing lists as well as gain new followers!
      Malikah

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  3. Thanks for sharing a great article!

    I definitely agree with both your point of views on the 5 strategies to take when planning an event. It makes a whole lot of sense.

    With the first strategy, you want to stay focus and knowing and understanding who your target is so important in building a successful event. It's something you don't want to lose sight of.

    With social media, it makes a lot sense to include because most people are using a form of social media. We just have to embrace this medium. At times social media can be overwhelming but it's such an effective means to promote ones event.

    Stephanie

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    1. Hi Steph,

      I think you are on to something when you say social media can be overwhelming. This is why it is so important for the event marketer to keep it simple. This way the audience stays engaged and does not throw their hands up and say forget it!
      Malikah

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  4. Great topic!
    I agree that if we follow these 5 steps we can mostly succeed in our event. And these are very simple ones. What I think would be more challenging though, is use analytics and market segmentation. Just because if we are not careful sourcing well our buyer personas we could end up not touching right all the people we want to.
    Thanks for sharing,

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    1. Hi Livia, I think the analytic challenge can be met by event marketers really using their resources. There is a lot more data out there currently than there was 10 or even 5 years ago. Thanks for your response.
      Malikah

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  5. I really enjoyed this article.

    All of the points really connected with me when it comes to putting on successful events. The first step, developing a relationship with the sales department couldn’t be more accurate. Know one is better suited in knowing the target audience then the people that have put in the time to research them.

    Making it easy to register is an important component to a successful event. The smoother the registration processes the better. It would be a terrible start to an event if you’re getting calls and emails from potential attendees that are frustrated with the registration process.


    Neil Cumberbatch

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    1. We couldn't agree with you more, Neil! I think we have all been in an experience where we are trying to register for something, or even purchase something online but the process is unclear and takes too long. We get impatient and we change our minds on the issue. With technology and online tools today, creating an easy to read and straight forward registration page is so simple, but makes all the difference in the world. Thanks for your comment

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  6. Thanks for providing such a great article ladies! These are really great event marketing tools! Utilizing analytical tools is a great strategy to identify your market segments. In today's fast paced technological world, we must be connected with our audience through the use of social media in order to effectively reach out to them, be interactive, and make them feel like they are part of a community. Also, people do not have much time and patience these days when it comes to the registration process, so having an effective and efficient registration system is crucial to holding a successful event with a maximum number of attendees. These are some really great touch points!

    ~Sophia Westguard

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  7. Hi Sophia. We've learned throughout our course how important identifying your market segment is. We're glad you agree that utilizing analytical tools is a great way to do so, since it is less time consuming than manually collecting the data through things such as surveys. Using online technology is instantaneous and accurate.

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  8. Great article!
    I really like the topic of marketing for future events at your current one, killing two birds with one stone! If event attendees respond positively to your event, they will be more likely to attend the next one!

    Also, quick and easy registration is key! With everything at the touch of a button now, registration needs to be just as easy, you don't want potential event attendees to be deterred from the event before it even starts!

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